OUR CORPORATE OFFICE
BEYOND HYGIENE ASIA
DYNADVANCE TRADING AND DISTRIBUTION (DTDI) INC.
1032 CRAIG STREET, SAMPALOC, MANILA 1008
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, the product you receive will match the item shown in the picture. Please note that slight variations in color or appearance may occur due to lighting, screen resolution, or product updates, but we guarantee that the product specifications and quality remain the same.
Where can I view my sales receipt?
Your sales receipt will be sent to you together with your order. You can also log in to your account on our website and access your order history to download or print your receipt at any time.
How can I return an item?
If you are not completely satisfied with your purchase or received a defective product, you can return it within [7 days] of receiving your order. Please ensure the item is unused, in its original packaging, and accompanied by proof of purchase. To start a return, simply contact our customer service team and we will guide you through the process. Terms & Conditions Apply.
Will you restock items indicated as “out of stock?”
We regularly update our inventory, and many out-of-stock items are restocked. If a specific product is currently unavailable, you can click on the “Notify Me” button or contact us directly to inquire about restock dates.
Where can I ship my order?
We ship nationwide. During checkout, you will be able to enter your preferred shipping address and view the available delivery options for your location.
INFORMATION ABOUT US
